18 results for Jenny Dugmore
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Making Metrics Work
Paperback
Published 31 Dec 2006 -
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Managers' Guide to Service Mana...
Paperback
Published 01 Jun 2004 -
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Managing End-to-End Service
Paperback
Published 16 Mar 2007 -
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Capacity Management
Paperback
Published 31 Dec 2006 -
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Achieving BS 15000 Why People M...
Paperback
Published 01 Jan 2005 -
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Introduction to the ISO/IEC 200...
Paperback
Published 21 Mar 2012 -
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Management Decisions and Docume...
Paperback
Published 01 Jan 2006 -
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A Managers' Guide to Service Ma...
Paperback
Published 01 Jan 2006 -
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A Manager's Guide to Service Ma...
Paperback
Published 01 Jan 2011 -
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Achieving BS 15000
Paperback
Published 01 Jan 2005 -
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Enabling Change
Paperback
Published 01 Jan 2006 -
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Integrated Service Management
Paperback
Published 01 Jan 2006 -
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Why People Matter
Paperback
Published 31 Dec 2006 -
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IT Service Management. Self-Ass...
Looseleaf In B...
Published 01 Jan 2006 -
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ITSM, ITIL & ISO20000 Implement...
Audio-Visual /...
Published 01 Aug 2011