The Differences Between BS 1500...
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Published 31 Dec 2006
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Achieving ISO/IEC 20000
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Published 31 Dec 2006- $37.53
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Finance for Service Managers
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Published 31 Dec 2006- $43.87
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Making Metrics Work
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Published 31 Dec 2006 -
Capacity Management
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Published 31 Dec 2006 -
Managers' Guide to Service Mana...
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Published 01 Jun 2004 -
Managing End-to-End Service
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Published 16 Mar 2007 -
Achieving BS 15000 Why People M...
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Published 01 Jan 2005 -
Introduction to the ISO/IEC 200...
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Published 21 Mar 2012 -
Management Decisions and Docume...
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Published 01 Jan 2006 -
A Managers' Guide to Service Ma...
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Published 01 Jan 2006 -
A Manager's Guide to Service Ma...
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Published 01 Jan 2011 -
Why People Matter
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Published 31 Dec 2006 -
Achieving BS 15000
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Published 01 Jan 2005 -
Enabling Change
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Integrated Service Management
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Published 01 Jan 2006 -
IT Service Management. Self-Ass...
Looseleaf In B...
Published 01 Jan 2006 -
ITSM, ITIL & ISO20000 Implement...
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Published 01 Aug 2011